The Change Files

Is Communication A Process? clarity communication diamond strategy emotion empathy influence influencing skills personal responsibility process simonphillipstcm whatsapp Sep 09, 2021

calmness
change management
emotional wellbeing
inner peace
mental health
mindfulness
personal growth
positive psychology
resilience
self care
stress relief
wellness

"Great communication begins with connection" - Oprah Winfrey

Without connecting, your words will go unheard. Without connecting we cannot enter...

Jobsworth or Stickler? clarity communication customer satisfaction jobsworth or stickler? team leadership teamwork Aug 26, 2021

"To achieve major success in life, you must accept 100% responsibility." Jack Canfield

Encountering a Jobsworth

This week I had the dubious...